Privacy Policy

Classroom of Hope Limited is committed to protecting your privacy.

Confidentiality of your information is fundamental to Classroom of Hope
Limited (COHL). All information received and held is subject to the strictest
duties of confidentiality. COHL ensures that all information it collects,
holds and discloses, about individuals is in accordance with the
requirements of the Australian Federal Government’s Privacy Act, including
the National Privacy Principles, and that your confidentiality is always
maintained. If at any stage you have questions about you information or our
Privacy Policy, please get in touch with us with the details at the end of this

Privacy and Our Supporters

If you become a supporter of COHL, sign up to fundraise for us, call or
email us, or join our e-newsletter, we usually collect the following kinds of
personal information: name and contact information – telephone, email or
address. Depending on how you interact with us, we might also collect
information such as your birth date, your gender and what payment form
you used if you’ve made a donation or purchase.

We will use this personal information to get in touch with you about things
relevant to your interest in COHL, unless you tell us not to. COHL holds
this information in an internal database and we do not sell this information
or provide it to any other organisations, except for the service
providers who help us contact our supporters (such as email services).

COHL takes all reasonable steps to protect all information, which it holds
(including personal information of members and clients) from misuse, loss,
unauthorised access, modification or disclosure.

All staff having access to confidential information are subject to
confidentiality obligations.

Privacy and Making a Donation

If you make a donation we also collect the following information in regard
to your donation; amount you donated, method of payment, and the payment
history of any other donations.

Privacy and Applying for a Job or Volunteer Position at COHL

If you supply your CV or make an application to volunteer online, we will
hold onto your CV. We do not forward CV’s on to third parties. You may
request to have your CV destroyed at any time.

Changing Your Details

Supporter and donors can request access, at any time, to personal
information held about them. You can ask us to delete the information from
our records at any time, simply get in touch using the contact details below.
On top of that, if we send something to your email, there will be an opt-out
option there as well.

Privacy and Our Website

We use Google Analytics to monitor our websites. Google Analytics
generates statistical and other information about website use by means of
cookies, which are stored on users’ computers. The information generated is
used to create reports about the use of our Website. Google will store this
information. If you do not want your Website visit data reported by Google
Analytics, you can install the Google Analytics opt-out browser add-on. For
more details on installing and uninstalling the add-on, please visit the
Google Analytics opt-out page at
We use this information to determine how many people are visiting our
website, which pages they look at and how long they look at certain pages
for. These results do not identify users individually, and we cannot identify
you from this data. There are links to other sites on this website. These sites
are not monitored or controlled by COHL and therefore we cannot take
responsibility for their content, claims of offer or privacy practices – we
recommend checking our their privacy policies if you have any concerns.

Updates to this Privacy Policy

We may, from time to time, review and update this Privacy Policy,
including taking into account new laws, regulations, practices and
technology. All Personal Information held by us will be governed by our
most recent Privacy Policy, posted here. Any changes to this Privacy Policy
may be advised to you by updating this page on our Website.

Getting in touch with Classroom of Hope

If you have any questions about what information of yours we have, or this
Privacy Policy, please get in touch with us
at [email protected] or +61 8 9467 9733